There are several reasons for your washing machine to not rinse properly. As a result, you might see white spots on washed laundry, or it may feel soapy. Please see if one of the following will solve the problem.

Avoid overloading the appliance

Washing machines come in various load capacities. If your machine is overloaded, detergent may get stuck between the creases of your clothes and not dissolve completely. Please consult your user manual for programmes and their laundry capacities. If you’re having trouble finding your manual, download it here using your product’s model number. 

For more laundry tips, read our guides on how to load your washing machine properly and how much load your washing machine can handle.

Avoid using too much detergent

You may be using too much detergent or an inappropriate type for your appliance. Read the instructions on the detergent packaging to find out if it’s the right type for your washing machine. Make sure that you’re using no more than the recommended dose.

Make sure the detergent is put in the appropriate compartment

There are three compartments in the detergent drawer, two of which are for detergent and one for softener.

The compartment labelled “I” is for the pre-wash and the other labelled “II” is for the main wash. The compartment in the middle is for the softener. Make sure you’re putting detergent in the correct compartment.

Be sure to put detergent in the first compartment only if you’re running a programme with a pre-wash cycle. Otherwise, your washing machine will only take in half the detergent. The remaining amount may then be released into the drum during the rinsing process. The detergent won’t fully dissolve at this point and may cause stains.

See if the drain hose is bent or clogged

The hose between your machine and the drain shouldn’t be bent or clogged. If the hose can’t remove the water properly, soapy residue may be left on your laundry. Check the hose and unclog or straighten it if necessary.

See if the pump filter is dirty or clogged

The most probable cause is a clogged pump filter. The pump filter should be cleaned every three months or when it’s clogged. This filter is installed to catch foreign items like buttons or coins and to prevent these items from entering the drain hose. It’s located at the bottom right-hand corner of your machine.

To clean the pump filter, open the cover to expose the filter. Some washing machine models have a small hose stuck behind the cover to drain the water inside the filter. Others just discharge the water when the filter is pulled out. In both cases, it’s a good idea to place a bowl or some towels below the filter.

If you see a hose, pull it out and unplug it and wait for all the water to run. If not, turn the filter anti-clockwise and pull it out. Water should be coming out as you do this. Remove any dirt, hair or foreign object from the filter. Then give it a rinse under the tap.

Inspect the filter cavity to see if anything like dirt, coins or buttons are stuck in it. Give it a wipe with a damp cloth. Finally, replace and secure the filter by turning it clockwise, and pop the kickplate cover back on.

Check the water pressure

Your washing machine needs sufficient water pressure to remove the detergent from the drawer. Check the water pressure either by looking at the pressure gauge attached to the water line, or by attaching a pressure gauge to the valve behind your washing machine.

The water supply pressure required to run your Beko washing machine is between 1 and 10 bars (0.1 – 1 MPa). If the pressure is lower than this, the water pipes may be clogged or leaking. If this is the case, turn off the water supply valve and contact a certified plumber.