Everything you need to know about

Vacuum Cleaner

FAQ's

If your vacuum has a pull and release cord system, pull the cord until it stops extending and let it go. If it has a cord rewind function, pull the cord until it stops extending and press the rewind button. If only one part of the cord is retracting, try pulling the cord and releasing it again. If the problem persists, contact an authorised service agent.

general-cta-image

We're here for you!

Whether you need product advice, log a service call or simply want to give feedback - we're here for you.

Call: 0800 692 356 Customer Care: Monday to Friday 10am - 6pm NZ Time

Need more support?

Contact our friendly customer care team who will answer all your questions

Beko