Opening your dishwasher’s door mid-cycle isn’t recommended. If you do, depending on what stage of the programme your dishwasher’s at, hot water or steam will escape from the appliance, which might cause serious injury. It’s best not to open your dishwasher’s door while the appliance is running. 

Rinse aid and dishwasher salt are agents which ensure you get the best washing and drying performance from your dishwasher. Dishwasher salt is sold in granular form and helps your dishwasher’s internal softener unit reduce the hardness of the tap water.

Follow the instructions in your user manual to measure your tap water’s hardness level. If you’re having trouble finding your manual, download it here using your product’s model number.  

If your water supply is soft (<5dH), don’t use salt as it may scratch or corrode glassware. If the water supply is harder, use of dishwasher salt is recommended.

When the salt light on your dishwasher comes on, it’s time to refill. The salt reservoir is located on the inside of your appliance, below and to the left of the bottom dish rack. To access it, pull the bottom rack out and remove the protective cap of the salt reservoir. Pour in the salt until it reaches the top of the reservoir, then close the cap.

Dishwasher salt reservoirs contain water, and this water may overflow when you fill the reservoir with salt. Salt may also spill inside the appliance while refilling the salt reservoir. Salt inside the dishwasher tub may scratch glassware. To minimize salt spills, use the funnel provided with your Beko dishwasher when pouring salt into the reservoir, and be sure to wipe away any overflowing water or salt granules. Close the reservoir lid tightly after refilling it. Run a prewash programme or the shortest programme to wash away any salt that may have been spilled inside the appliance. Salt granules under the lid will dissolve during prewash and may cause the lid to loosen. Check the lid at the end of the programme and close it firmly.

Rinse aid and dishwasher salt are agents which ensure you get the best washing and drying performance from your dishwasher. Rinse aid disperses water from the surface of your dishes during the final rinse and helps with the drying process. It prevents water droplets from drying on your dishes and leaving water marks. 

When the rinse aid light on your dishwasher comes on, it’s time to refill. The rinse aid reservoir is located on the inside of your dishwasher’s door, next to the detergent reservoir. Open the cover of the reservoir, pour in the rinse aid until the reservoir is full and close the cover.

If you want your dishwasher to finish its cycle at a later time, you can delay the start or set an end time to the selected programme on your dishwasher (depending on the model of your appliance). This is especially useful if the cost of electricity or water is lower at specific times of the day. 

To set a delayed programme, load your dishwasher and select the programme along with any additional functions. Press the Time Delay function button to set when you want your appliance to start. Close the door of your appliance. Once the time delay has ended, the selected programme will start automatically. While the Time Delay function is active, you cannot make changes to the washing programme, additional functions or the delay period.

To cancel the Time Delay function, open your dishwasher’s door and hold the Programme Selection/Programme Cancel buttons simultaneously for three seconds. Then close the door of your appliance and wait for the draining process to finish.

For more information, head over to our guide on Beko dishwasher programmes and features.

Be sure to use detergents that are specifically for dishwashers. There are three types of dishwasher detergent: 

- Granular or powder detergents

- Tablets or gel packs

- Liquid or gel detergents

Don’t use dish washing liquid, hand soap, bleach, vinegar or any other chemicals under any circumstances as these products reduce your dishwasher’s performance, cause metal pieces to rust, and may even shorten the lifespan of your appliance.

Check the manufacturer’s instructions before putting an item in the dishwasher. Unfortunately, not all items have this information on their labels. 

As a rule, avoid putting utensils that have stick-on parts, hand-painted dishes or porcelain items with gold or silver details in the dishwasher. Also, aluminium or aluminium-coated pots and pans can cause corrosion in your glassware. 

Here is a list of common kitchenware that you should avoid washing in the dishwasher: 

- Cast iron

- Crystal

- Hand-blown and hand-painted glass

- Wooden utensils 

- Non-stick pans 

- Copper pans 

- Soft plastic

- Aluminium utensils

- Disposable aluminium

- Gold-plated dishes

- Insulated mugs

- Anything with adhesives

- China (hand-painted or antique)

- Hand-painted ceramics/stoneware

- Enamel

- Pewter

Every Beko dishwasher has a unique serial number. It’s located on the right-hand side of your appliance's door frame.

You may be loading your dishes incorrectly or overloading your dishwasher. Make sure all your dishes are tilted properly and that they’re not touching each other or the moving parts of the dishwasher. 

If you don’t load your dishes properly in the dishwasher, water sprayed during the wash cycle might cause dishes to strike against, scratch or even break each other.

If the problem continues, contact an authorised service agent.