There are several reasons for your freezer not to get as cold as it should. See if one of the following will solve the problem. 

Give your newly installed appliance time to cool down

The high temperature alarm or the red light indicator will be on when your freezer is connected to the mains for the first time. This means that the temperature inside your appliance is still too warm. Keep your freezer door closed and the light will go out in a few hours.

Avoid placing hot food inside the appliance

Your freezer will take longer to stabilize its inner temperature when it is loaded with hot food. Wait for the food to cool down before putting it into the appliance.

Check the door seals for gaps, cracks, or tears

The cold air inside your appliance needs to be properly isolated from the outside temperatures. Check the door seals to see if there are any gaps between them and the cabinet. If you find any, adjust the door seal by gently pulling it away from the door using your fingers. 

If the doors are not sealing properly, try cleaning the seal with a soft cloth or sponge and warm water. Avoid using abrasive cleaning products as they might damage the seals. If a seal is loose or cracked, it needs to be repaired or completely replaced. If you suspect this to be the case, contact an authorised service agent.

Avoid opening the door too frequently or keeping it open for long periods

Frost builds up primarily due to the interaction from letting warm air into the fridge freezer. To avoid this, try not to open the door too often, and don’t leave the doors open for very long.

Check for frost build-up

Check your freezer for frost build-up. If the inner walls have visible frost on them, you may need to manually defrost your appliance. For more information regarding defrosting your freezer, check your user manual. If you’re having trouble finding your manual, download it here using your product’s model number. If your Beko freezer has the no-frost feature, you won’t need to manually defrost your appliance. Our range of Frost-Free freezers prevent ice build-up by automatically removing warm air that gets into the cabinet.

For more information regarding defrosting your freezer, check your user manual. If you’re having trouble finding your manual, download it here using your product’s model number.