There are several reasons for refrigerator to not work. Please see if one of the following will solve the problem.

Check for power failure

If your refrigerator is not working even though it is plugged in, the power may be out. Check lights and other electrical appliances in your house and see whether the power is out or not. If they are in working order, the fuse that your refrigerator is connected to may be broken. In this case, seek the help of a qualified electrician for repairs.

Check the temperature setting

Your refrigerator’s temperature control may have been switched off. Locate the dial by consulting your manual. If you’re having trouble finding your manual, download it here using your product’s model number.

Turn the dial clockwise and set the temperature. The recommended temperature is around 4 °C to 5 °C for the refrigerator and around -18 °C for the freezer compartment. 

Check the ambient temperature

The outside temperature may prevent your appliance from functioning properly, especially if it is placed in a garage or somewhere outside with no heating. If you think this might be the issue, relocate the appliance. 

Avoid opening the door too frequently or keeping it open for long

The cold air inside your appliance needs to be properly isolated from outside temperatures. See if there are gaps between the door seal and the cabinet. If you find any, adjust the door seal by gently pulling away from the door using your fingers. For any openings that persist, you may need to replace the seal. If you suspect this to be the case, contact an authorised service agent. 

Avoid overloading the appliance

Your refrigerator needs proper air circulation in order to function properly. Overloading it may block the airflow inside the cabinet. If cool air isn’t getting to some parts of the refrigerator, remove some of the items inside the fridge and make sure that airflow is not restricted, especially near the vents.

See if the condenser coils need

cleaning

The condenser is responsible for releasing the heat your appliance produces into the air around it. Its wires cannot perform efficiently if they are covered with dirt or dust. Unplug your appliance and locate the coils either at the back or the bottom of your appliance. You can clean the coils with a gentle brush or the brush attachment of your vacuum provided it’s set to a low suction power. 

Consider technical problems

If the problem continues, your refrigerator might have a technical problem. If you suspect that to be the case, contact an authorised service agent.